To put it simply, your employees are the most valuable asset of your business. And in an emergency, two-way communication with them is critical.
Let’s say a disaster strikes. Would you know how to reach your employees? Do you have current phone numbers, email addresses, street addresses, and emergency contact information for each of them? Is this information available somewhere outside your business, like on cloud storage?
To make sure you know your employees (and the best ways to reach them), we recommend using our printable employee information form.
Follow these steps to enhance how well you know your employees.
Step 1: Gather the information you need about each employee. Use our form or another sample … just ensure it is thorough and asks for all the information you may need.
Step 2: Keep all information current. Send a reminder every six months for employees to update their information if they’ve had a life change or event. You could send out an email or put a reminder on their calendars.
Step 3: Store employee information in a safe location. Store a primary version securely behind password protection or a physically locked door. Keep a second version on an online cloud in case you aren’t at work when you need to get to it.
Step 4: Take additional steps to improve your communication readiness.
- Create an employee phone tree and an emergency call-in voice recording phone number where employees can leave messages.
- Create an emergency email account. In a disaster situation, employees can use this account to contact the company regarding their status. Be sure all employees know how to access the emergency account.
Step 5: Think through other employee-related considerations.
- Is any assistance needed for employees with special needs? Consider communication difficulties, physical limitations, equipment instructions, and medical procedures.
- Which employees are caring for children or individuals with special needs? These responsibilities may prevent them from being available in a disaster situation.
- Which employees are trained in first aid or CPR? These skills could be critical in an emergency.
- Does one employee have special work skills no other employee has? Consider training another employee in these skills so a backup is available.
Step 6: Encourage all employees to have their own personal emergency preparedness plans at home. The more prepared they are at home, the faster they can return to work to help your business recover.
Frankly speaking, the best businesses are prepared for the worst, and our free Disaster Preparedness Guide has you covered. For even more help getting comprehensive business coverage, talk to one of our local, independent agents today.
This content was developed for general informational purposes only. While we strive to keep the information relevant and up to date, we make no guarantees or warranties regarding the completeness, accuracy, or reliability of the information, products, services, or graphics contained within the blog. The blog content is not intended to serve as professional or expert advice for your insurance needs. Contact your local, independent insurance agent for coverage advice and policy services.
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